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Premium Medical Concierge · Shanghai

Shanghai's Most Trusted
Medical Concierge

A Shanghai-native team with deep local expertise and an international mindset — helping patients from 15+ countries access China's best specialists.

📍 Shanghai-Native Team 🏥 Grade 3A Hospital Network 🌍 15+ Countries Served
Shanghai · China

Our Services

Everything you need for world-class medical care in Shanghai, from the first consultation to full recovery.

🩺

Specialist Consultations

Direct access to Shanghai's top-tier specialists across oncology, cardiology, orthopedics, neurology, and more — all with an interpreter by your side.

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Health Screening Packages

Comprehensive executive health checks at Grade 3A hospitals, with results translation, physician review, and follow-up recommendations.

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Full Medical Accompaniment

A dedicated bilingual coordinator accompanies you to every appointment — registration, consultation, labs, pharmacy, and discharge.

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Rehabilitation Support

Post-surgery and chronic care coordination: physiotherapy booking, medication management, and telemedicine follow-ups with your home doctors.

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Appointment & Visa Assistance

Medical visa invitation letters, priority hospital registration, and pre-arranged scheduling to minimize your wait time in China.

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Concierge & Logistics

Airport pickup, hospital-adjacent hotel booking, SIM card, translation of all medical documents, and 24/7 on-call support throughout your stay.

The Processes

Six steps from first contact to full recovery — we handle the complexity so you can focus on healing.

1

Online Consultation

Share your medical history and goals. We assess and advise within 48 hours.

2

Personalized Plan

Receive a custom treatment roadmap with hospital recommendations and cost estimates.

3

Visa & Travel

We prepare invitation letters and guide you through the medical visa process.

4

Airport Arrival

Greeted on arrival, transferred to your accommodation, fully briefed for day one.

5

Hospital Accompaniment

Your coordinator is with you at every step — translation, advocacy, documentation.

6

Post-Treatment Follow-up

Discharge summary translated, home-doctor briefed, telehealth check-ins arranged.

World-Class Medicine, Asia's Global City

Shanghai combines cutting-edge medical technology with East Asia's most international infrastructure.

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World-Class Hospitals

Home to 40+ Grade 3A hospitals — China's highest accreditation — including Ruijin, Zhongshan, Huashan, and Renji. Many partner with Harvard, Mayo Clinic, and Cleveland Clinic.

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Global Connectivity

Pudong International Airport offers direct routes to 100+ cities. Non-stop flights from Seoul, Tokyo, Moscow, Bangkok, Dubai, and across Central Asia make Shanghai an accessible medical hub.

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Premium Support Ecosystem

A mature infrastructure of international hotels, patient accommodation, pharmacy delivery, and expat-friendly logistics means your stay is comfortable, not stressful.

Simple, Clear Packages

All packages include a free initial consultation. Hospital and treatment costs are separate and quoted in advance.

Essential
Navigator
¥2,999 RMB / visit
Perfect for single specialist consultations or health screenings.
  • Pre-arrival telephone consultation
  • Hospital appointment booking
  • Half-day accompaniment (4 hrs)
  • Real-time interpretation
  • Medical report translation
  • Post-visit summary
Get Started
Elite
Concierge
¥19,999 RMB/ program
White-glove end-to-end care for complex treatment journeys.
  • Everything in Companion
  • Medical visa assistance
  • Dedicated case manager
  • Second-opinion coordination
  • Rehabilitation planning
  • International insurance liaison
  • Family member support
  • Post-discharge telehealth (3 mo.)
Contact Us

Trusted Hospitals

We work exclusively with Shanghai's Grade 3A accredited hospitals — the highest tier in China's national system.

🏥 Ruijin Hospital 3A
🏥 Zhongshan Hospital 3A
🏥 Huashan Hospital 3A
🏥 Renji Hospital 3A
🏥 Shanghai Children's Medical Center 3A
🏥 Xinhua Hospital 3A
🏥 Tongji Hospital 3A

All partner hospitals maintain international departments with English-speaking staff and dedicated international patient services.

What Our Clients Say

Real experiences from international patients who chose PrimeHealth for their care in Shanghai.

★★★★★

"I flew from Almaty for a complex spine consultation. From the airport to discharge, every detail was arranged. My coordinator spoke Russian and knew exactly what questions to ask the surgeon on my behalf. I left with a clear plan and total confidence."

AK
Aigerim K.
🇰🇿 Kazakhstan · Orthopedic Care
★★★★★

"My mother needed an urgent oncology second opinion. PrimeHealth had an appointment at Zhongshan Hospital within 72 hours. The full accompaniment service meant she was never confused or anxious, even though she speaks no Chinese. Exceptional."

JL
James L.
🇬🇧 United Kingdom · Oncology
★★★★★

"As a Korean patient seeking traditional Chinese medicine combined with modern cardiac care, PrimeHealth found specialists at two hospitals and coordinated everything seamlessly. The 24/7 support made the entire trip feel safe and manageable."

PJ
Park Ji-ho
🇰🇷 South Korea · Cardiac Care

Serving Patients From Around the World

PrimeHealth supports international patients from across Asia, Central Asia, Europe, and beyond.

🇰🇿 Kazakhstan
🇷🇺 Russia
🇰🇷 South Korea
🇯🇵 Japan
🇹🇭 Thailand
🇻🇳 Vietnam
🇲🇾 Malaysia
🇸🇬 Singapore
🇦🇺 Australia
🇬🇧 United Kingdom
🇺🇿 Uzbekistan
🇦🇿 Azerbaijan
🇲🇳 Mongolia

Start Your Journey Today

Tell us about your medical needs and we'll respond within 2 business days with a personalized plan and transparent cost estimate.

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Location Shanghai, People's Republic of China
Response Time Within 2 business days
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Languages English, 中文, 한국어, 日本語, Русский, ภาษาไทย, Tiếng Việt, Bahasa, Қазақша
✓ Thank you — your request has been sent! We'll be in touch within 2 business days.

Or email us directly at customer@primehealth.ltd